Asset, Loss, and Harm prevention For Field leaders

Protect your stores from crime, loss, and harm

It's so exciting to see our store teams safely prevent and deter prolific offenders

Glenn Forrester

Regional Loss Prevention Manager - Foodstuffs

Why the world’s most innovative field leaders love Auror

70+

70+Net Promoter Score

Engaged stores

An experience store teams love gives you the visibility to prevent more crime.

Repeat offenders are 4X more likely to cause a safety event

Increase safety

Partner with your stores to safely prevent the people driving your harm at scale.

71%

20% of offenders drive 71% of reported loss

Improve profitability

Identify and prevent the people impacting store experience and profitability.

An experience store teams will love

Empower stores teams to safely meet their loss targets

Make reporting easy

A reporting experience that’s simple, intuitive, and mobile to capture more and better intelligence, fast.

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Collaborate with your store network

Share and gather intel from your teams from within the platform. Identify subjects, make your teams aware of threats, or use your store network to prevent loss and harm.

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Real time alerts and notifications

Actionable intel is available to your teams on any device. From escalation of incidents, to alerts on vehicles, to notifications on threats, give your teams real time intel to safely prevent.

We’re excited to see our stores have success in preventing prolific offenders from offending in stores - they’re able to keep each other safe, whilst making it harder for them to target us.

Glenn Forrester

Regional Loss Prevention Manager - Foodstuffs

Get the visibility you need

Make data-driven decisions, fast.

Understand the people driving your loss

Real-time insight at all levels on the top subjects driving 70% of your stores loss. Understand who, where, how, when, and what to target harden your stores.

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Unlock opportunities for loss prevention

Actionable intel to help you understand, review and tailor solutions for your stores based on their risk profile. From guarding allocations to product placement to staff training.

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Collaborate on investigations

Securely collaborate with your team in platform to support detailed investigations. From complex ORC cases, to internal fraud to omni-channel, support the resolution of cases against those driving your loss and harm.

Privacy and security

Working with the best to meet and assist you with your security, data and privacy needs.

NZ & Australia privacy principles compliant

GDPR compliant

CCPA compliant

Technology and hosting

Authentication services

Security and penetration testing

Customer Stories

How Rexall stopped ORC in 90 days

“We weren’t equipping our teams with the ability to easily report and use actionable intel to prevent repeat subjects and ORC groups from impacting their stores. We needed to address it, and did so with Auror.”

Customer Story

Solving the ORC problem

Rexall partnered with Auror to evolve its approach to Organized Retail Crime (ORC), driving a 17% reduction in shrink from 2019 to 2022.

More resources

Why AP/LP is more important than ever

The challenges retailers and communities have faced when it comes to crime has grown in scale and complexity over the past three years. Many customers from across the world have asked us about the impacts that COVID-19 has had on the AP/LP retail industry, and how they’re dealing with new crime threats and new economic pressures.

Best Practice

Insights

Leadership

Article

Understanding anger and how to de-escalate conflict

Conflict comes with the territory of retail and loss prevention, but it doesn’t need to escalate into something serious if you know how to handle the situation well.

New World Halswell Work With the Christchurch Police Eagle to Stop a 1.5 Month Retail Crime Spree

We chatted to Miles Mangos, Store Manager at New World Halswell about how they worked with the Police Eagle helicopter team to stop a repeat offender on a two-month crime spree. This is a great example of how retail crime intelligence can empower your store teams to prevent serious crime!

Community