Mike Lamb
VP Asset Protection - Kroger Company
Net Promoter Score
Target and prevent the minority of people impacting your loss, harm, and customer experience.
Repeat offenders are 4X more likely to cause a safety event
Empower your stores with the intelligence to safely prevent the people driving your harm at scale.
20% of offenders drive 71% of reported loss
Identify and prevent the people impacting store experience and profitability.
Empower your teams with the tools and intelligence to make loss prevention invisible to good, but highly visible to bad customers.
Improve productivity by giving your teams a simple, fast, and mobile experience to capture more and better intelligence on the people driving your loss and harm.
Remove the manual work for your teams. From connecting the dots to building investigations to surfacing intel. Empower them with a single and secure tool.
Make actionable intel available to your teams on any device. From escalation of incidents, to alerts on vehicles, to notifications on threats, give your teams the intel to prevent.
Actionable intel to help you understand, review and optimize your investments. From guarding allocations to product placement to hardware investments.
Shoplifting and ORC in particular is one of the hardest drivers of loss for retailers to address. I truly believe in what Auror are doing and how they are doing it for loss prevention industry professionals.
Mike Lamb
VP Asset Protection - Kroger Company
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“We weren’t equipping our teams with the ability to easily report and use actionable intel to prevent repeat subjects and ORC groups from impacting their stores. We needed to address it, and did so with Auror.”
Daryl Blackmore
Director of Loss Prevention | Rexall
Read customer storyRetail executives are responsible for a variety of critical functions including the customer experience and store profitability. The constant trade-off between minimizing shrink and removing barriers to purchase are unrelenting. Today’s executives don’t punish all their customers because of a small minority of bad. Instead they empower their organization with crime intelligence to identify and prevent the 1 in 25,000 ‘customers’ causing 70% of the theft and harm, and remove barriers for everyone else.