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Powered by actionable and searchable intel from your frontline teams, identify and prevent the people impacting your stores.
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average time to report a quality incident
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Create and restrict visibility of sensitive events, such as employees or minors being involved in the event.
Create and restrict visibility of sensitive events, such as employees or minors being involved in the event.
Quickly add products to an event report by scanning barcodes on mobile devices.
Look up any person based on name or descriptor when creating new events to connect profiles from the outset.
Upload your organization’s product item file, and bring back product name, SKU, category, and price when a reporter adds products to event reports.
Reported incidents become in-depth profiles on the people and vehicles impacting your organization.
Get the intel you want and need to know in your newsfeed.
Enable your user community to work together to reduce crime and harm.
Search based on any descriptor no matter how small to find persons, vehicles, and more.
Request video or image evidence at the click of a button and the reporter will be notified.
From store-level to company-wide dashboards, get the intel you and your teams need to make better decisions.
Make your team's experience as simple as ordering a ride or scrolling their favorite social app. Available on both Android and iOS.
In-platform notifications about things that matter to you.
Capture, manage, and track recoveries against incidents and subjects.
We work as an extension of your team using our suite of best-in-class tools, live in-app chat, and a 24/7 help center to make sure people are supported to prevent crime across your stores.
Intentional application of force to another person’s body (including threats)
Unlawful entry without authorization and some element of force
Where fuel or goods have been purchased, but there has been an issue with the transaction or a mistake made by staff
Person makes a threat relating to COVID-19, for example spitting or coughing
Theft accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen
"Theft occurring at the pharmacy and accompanied by violence or threats of violence, to any person or property, used to extort the property stolen or to prevent or overcome resistance to its being stolen"
Intentional application of force to another person’s body (including threats)
Unlawful entry without authorization and some element of force
Fraudulently returning goods that were not purchased, includes off the floor returns and or using fake/discarded receipts
Any relevant information about a person who is of interest
Where fuel has been taken, but the customer has advised they have insufficient funds to pay for the goods (e.g. forgot their wallet)
Record of missing products/items after inventory audit / cycle count was completed
Includes purchasing or attempting to purchase products fraudulently using counterfeit currency
Where a customer has used the mobile app to purchase fuel but an error has occurred and payment has not been completed
Unruly, threatening, or antisocial behavior
Damaging or destroying any property
An act of deception when a person mixes different types of goods, services, ordering or delivery to result in financial or personal gain.
Where fuel has been taken without making an attempt to pay
Taking of personal property (e.g. vehicle, wallet, etc.) from a person (e.g. staff, customers, etc.) on your premises
Person enters your premises in breach of a trespass notice previously served on them
Intentional taking of goods without paying (including attempted thefts)
Any relevant information about a location which is of interest
Details of intelligence gathered through observation of a place, person, or group
Any relevant information about a vehicle which is of interest
An act of deception intended to result in financial or personal gain
Preventing a person from entering your premises or asking them to leave
Point of Sale (POS) or Self Checkout (SCO) fraud includes deception like ticket switching, under-ringing, or passing of non-scanned items
Any relevant information about a webpage or social media profile which is of interest
Relevant information that is related to an Event, Person, Vehicle, Product or Site
Illegal entry of a building with intent to commit a crime
When there appears to be an issue with the customer card or fuel pump transaction when paying at a pump terminal
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