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Reduce drive-offs, improve debt recovery, and prevent unnecessary confrontation.
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decrease in net loss through a combination of fewer drive offs and higher recovery rates
Significantly reduce the time required for teams to report, solve, and prevent crime.
increase in debt recovery rates
Empower store teams with real-time intel to safely prevent offenders before they offend.
minutes per incident saved from automated processes
Leverage crime intelligence through better allocation of security resources and increased preventions to reduce loss and harm.
A simple tap or click-based interface ensures structured data is captured effortlessly. Add, edit, and securely store images, CCTV plus detailed vehicle information when reporting events.
Receive automatic real time alerts and intel as vehicles of interest are detected by ANPR cameras on arrival to your site. No more judgment calls on leaving the pump open.
Commit an incident or non-payment at any station and get automatically prevented at every station thereon.
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It helps us keep the criminals off our sites, and allows us to take our customer service to another level
Mark Forsyth
General Manager of Retail, Z Energy
Report all payment issues resulting in non-payments. See them all in one place, alongside evidence and documentation that supports the case.
Send automated communications to customers who have failed to pay. Include evidence alongside a request to pay the outstanding amount.
Recover debts from customers in a few simple steps. The platform handles all payment collections through your very own branded online payments portal.
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"I knew Auror’s debt recovery product was going to improve our bottom line, but I was surprised and delighted that it also reduced call centre volumes, improved customer NPS scores and reduced confrontation and abuse incidents on-site"
Joe Nock
Retail Operations Specialist, Z Energy
Read Customer Story
We understand that many fuel organizations prefer open pumps but are forced to use prepay to stop losses mounting from drive-offs. Today’s retailers leverage real-time intelligence to not only reduce drive-offs, but also improve the customer experience by removing judgment calls by staff, and creating a seamless payment recovery experience for those who make genuine errors. These retailers reduce crime, loss, and harm on their forecourts, while increasing customer satisfaction. A win for all.
Retail AP/LP professionals empowered by Auror
Net Promoter Score (NPS)
An experience store, corporate, and law enforcement love
Law enforcement agencies collaborating with retailers in Auror
See what Auror can do for you and your retail organization
Reduce drive-offs, improve debt recovery, and prevent unnecessary confrontation.
reduction in drive-offs
increase in debt recovery rates
reduction in repeat offenders
A simple tap or click-based interface ensures structured data is captured effortlessly. Add, edit, and securely store images, CCTV plus detailed vehicle information when reporting events.
Receive automatic real time alerts and intel as vehicles of interest are detected by ANPR cameras on arrival to your site. No more judgment calls on leaving the pump open.
Commit an incident or non-payment at any station and get automatically prevented at every station thereon.
It helps us keep the criminals off our sites, and allows us to take our customer service to another level
Mark Forsyth
General Manager of Retail, Z Energy
Empower your teams to make informed decisions on which pumps to authorize with real-time intel.
Reduce the potential to create friction for good customers, and prevent those that repeatedly offend on your sites.
Leverage your investment in ANPR beyond drive-offs to deliver loyalty, fast pay, and other initiatives to surprise and delight your customers.
Report all payment issues resulting in non-payments. See them all in one place, alongside evidence and documentation that supports the case.
Send automated communications to customers who have failed to pay. Include evidence alongside a request to pay the outstanding amount.
Recover debts from customers in a few simple steps. The platform handles all payment collections through your very own branded online payments portal.
"I knew Auror’s debt recovery product was going to improve our bottom line, but I was surprised and delighted that it also reduced call centre volumes, improved customer NPS scores and reduced confrontation and abuse incidents on-site"
Joe Nock
Retail Operations Specialist, Z Energy
Read Customer StoryWe understand that many fuel organizations prefer open pumps but are forced to use prepay to stop losses mounting from drive-offs. Today’s retailers leverage real-time intelligence to not only reduce drive-offs, but also improve the customer experience by removing judgment calls by staff, and creating a seamless payment recovery experience for those who make genuine errors. These retailers reduce crime, loss, and harm on their forecourts, while increasing customer satisfaction. A win for all.
Retail AP/LP professionals empowered by Auror
Net Promoter Score (NPS)
An experience store, corporate, and law enforcement love
Law enforcement agencies collaborating with retailers in Auror
See what Auror can do for you and your retail organization
Reduce drive-offs, improve debt recovery, and prevent unnecessary confrontation.
decrease in net loss through a combination of fewer drive offs and higher recovery rates
increase in debt recovery rates
minutes per incident saved from automated processes
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"I knew Auror’s debt recovery product was going to improve our bottom line, but I was surprised and delighted that it also reduced call centre volumes, improved customer NPS scores and reduced confrontation and abuse incidents on-site"
Joe Nock
Retail Operations Specialist, Z Energy
Read Customer Story.png)
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It helps us keep the criminals off our sites, and allows us to take our customer service to another level
Mark Forsyth
General Manager of Retail, Z Energy
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Reduce abuse against staff and deliver a better customer experience.
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