Auror introduces Collaborate: strengthening retailer connections for smarter investigations

Auror announces the launch of Collaborate, a powerful new feature within its Investigate module, designed to help retailers securely and effectively connect on shared persons of interest (POI). With investigations involving external collaborators increasing by 60% in 2024, Collaborate ensures retailers can work together seamlessly while maintaining privacy and security.

Revolutionizing retail investigations

Retail investigators who suspect they are impacted by the same POI have traditionally relied on unsecured channels like email and WhatsApp to share intelligence. Collaborate brings these essential conversations into Auror’s secure Investigate platform, enabling investigators to identify collaboration opportunities, responsibly share case details, and, if appropriate, launch joint investigations.

“Forget emailing or texting case details — Collaborate lets retailers instantly and securely connect on shared offenders, building stronger cases faster. More time solving and prosecuting, less time searching."
- Bobby Haskins, SVP of Customer at Auror

How Collaborate works

• Opportunities: Collaborate identifies POIs impacting multiple retailers and highlights connections for investigators, ensuring they have a complete view of offending activity.
• Connecting: Investigators can choose whether to connect with another impacted retailer. Both parties must opt-in before any contact information is shared.
• Collaboration: Retailers decide how to work together — whether through joint investigations in Auror or other means.

Why collaborate stands out

While other solutions claim to facilitate collaboration, they often rely on outdated methods like spreadsheets and PDFs, limiting investigators’ ability to act quickly. Collaborate is different:

• Built on person-level intelligence: Unlike vehicle-centric solutions, Collaborate focuses on POIs for more precise and relevant insights.
• Automated recommendations: Matches are suggested based on real-time intelligence and predefined thresholds.
• Privacy by design: Investigators maintain full control over what they share, with no identifying organizational data exchanged until a connection is made.

Privacy and security first

Auror’s product team follows a Privacy by Design philosophy, ensuring that Collaborate balances powerful intelligence-sharing with strict data protection:

• Investigators choose what information to share and can accept or decline connections.
• Only aggregated, non-identifiable POI data is used to suggest collaboration opportunities.
• Collaboration suggestions are only visible to Investigate Admins and Leads on active investigations.

The future of retail investigations starts now

With Collaborate, Auror is taking retail crime intelligence to the next level. By fostering secure, person-focused collaboration, retailers can make stronger cases to law enforcement, reduce repeat offending, and ultimately, create safer stores and communities.

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Collaborate is available to retailers using Investigate, with access restricted to Investigate Admins and Leads. Contact your Auror representative for more information and regional availability.