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This report is based on quantitative data analysis from more than two million events reported in Auror’s Retail Crime Intelligence platform. Its insights shed light on Organized Retail Crime (ORC) and in-store violence trends worldwide.
Download the reportgreater median event value by the top 10% of offenders
increase in the value of retail crime loss compared to the year prior
more serious events reported compared to the year prior
“We have a serious, and often violent, retail crime issue impacting our communities around the world. Almost 20% of all retail crime events reported in Auror involve aggression, verbal or physical — even the use of weapons. It’s just not acceptable.”
US retailers experienced a 9% increase in the value of retail crime
loss compared to the 12 months prior. A small portion — just 10% of offenders — account for 68% of the total event value. Organized Retail Crime (ORC) compounds these issues, allowing repeat offenders and networks to expand their operations.
While the median retail event value in the US is $51, the mean is more than 4X greater at $215 due to outlier events sometimes north of $1M. That paired with the fact that average event value by the top 10% of offenders by value is just under $890 speaks
to the stark difference between the scale of events powered by ORC and repeat offenders compared to opportunistic offenders.
“Organized retail crime is a community problem. The potential impact of outpacing organized crime extends beyond the bottom line and product loss. We must work together to identify, prevent, and prosecute that 10% of offenders causing the most harm and loss.”
In 2023, researchers found the perception of in-store violence among retailers had increased 40% from the year before (Source: Statista). Our 2024 findings validate what nearly half of retailers perceived a year prior: Serious behaviors increased 20% from the year prior while threatening behaviors, which include aggression, physical abuse, or weapons, increased 28%.
increase in events with threatening behavior
US retail crimes were prevented, apprehended, or recovered in 2024 using Auror
Retail crime has become too sophisticated to track with reactive solutions. Traditional case management does not do enough to connect multiple events to offenders. Retailers need a solution that connects retailers, law enforcement, and the communities they serve to stop crime, for good.
Join thousands of retail and law enforcement users who use Auror to report, prevent, and stop crime.
retail users are protecting 45K stores with Auror
law enforcement users across 3K agencies are supported by Auror
When it comes to reducing retail crime at scale, it’s not
enough to know that rates have increased or decreased –
organizations need to know how and why they have changed.
This report makes key industry insights easier to access, understand and perhaps most importantly, act on.
Download this report to unlock:
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