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    About us

    Stopping retail crime in its tracks, worldwide.

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    Join us in making retail stores safer for everyone.

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Stop retail crime before it spreads

Go beyond reporting, detect threats early, and collaborate directly with law enforcement to take action. All powered by the world's leading Retail Crime Intelligence platform.

See Auror in action

Leading retailers are using Auror to prevent crime.

Are you?

How Auror Works

A new era of retail crime prevention begins here

We connect what traditional case management platforms miss. With everything in one place, you can easily capture incidents, uncover connections between them, and share high-quality evidence so investigators can act faster.

Explore the platform

Detect high-harm offenders

Receive alerts when known high-risk offenders or vehicles return to your stores, helping teams act quickly and reduce risk.

Capture incidents faster than ever

Make it easy for frontline teams to report internal and external incidents, with mobile-first tools that improve the quality of your intelligence.

Connect the dots across your stores

Surface insights across people, vehicles, and behavior to reveal repeat offenders operating across multiple locations.

Build police-ready cases

Package evidence into structured reports and securely share them with law enforcement to help build stronger cases.

OUR INDUSTRIES

Built for every
retail environment

From fuel stations to shopping centers, Auror's retail crime intelligence platform helps detect and disrupt crime across all types of retail environments. Keeping your stores and your people safe.

Grocery

Grocery

Protect fast-moving goods in high-volume stores.

Fuel and Gas

Fuel and Gas

Safeguard cash and convenience items in high-risk locations.

Jewelry

Jewelry

Secure gems, precious metals, and other high-value items.

Apparel

Apparel

Reduce clothing, merchandise, and seasonal stock loss.

Pharmacy

Pharmacy

Protect controlled substances and high-value cosmetics.

Shopping Centers

Shopping Centers

Cover shared spaces and tenants across large footprints.

General Merchandise

General Merchandise

Prevent theft of high-value items across large stores.

Home Improvement

Home Improvement

Protect tools and materials targeted by organized retail crime.

Customer Stories

Real retailers.

Real-world impact.

See how retailers like you use Auror to stop repeat offenders, prevent loss, and protect their teams.

Customer Story

Cosentino’s Food Stores’ 346% ROI and loss prevention transformation with Retail Crime Intelligence

Learn how Cosentino's Food Stores achieved a 346% ROI and 90%+ reduction in reporting time with Auror's Retail Crime Intelligence platform.

Cosentino’s Food Stores’ 346% ROI and loss prevention transformation with Retail Crime Intelligence

Key benefits

Why retailers rely on Auror

With the right intelligence, teams see risk earlier, act faster, and reduce repeat offending. This is how you shift from reacting to crime to staying ahead of it.

"It is very user-friendly, easy to use, easy to implement. And I can't say enough about the data. It does magic."

Dave Cheema

Director of AP, Best Buy Canada

The auror network

Stronger together with the Auror Network

The Auror Network brings together retailers around the world, allowing them to record crime in a structured way, connect the dots on repeat offenders, and securely share that information with police.

This enables earlier, coordinated action to prevent crime before it escalates.

Learn more

3,500+

Law Enforcement Agencies

85,000+

Retail Stores

The intel

Keep exploring

Discover more Auror stories, industry insights, and real-world perspectives from the people on the frontlines.

Explore the intel
Responsible facial recognition technology in retail: What getting it right actually looks like
Innovation

March 30, 2026

Responsible facial recognition technology in retail: What getting it right actually looks like

Learn what responsible facial recognition actually looks like in retail and why human oversight, privacy by design, and data governance are crucial to the use of this technology.

Webinar recap: Inside Ulta Beauty's SOC — lessons from retail security
Loss Prevention

January 20, 2026

Webinar recap: Inside Ulta Beauty's SOC — lessons from retail security

Webinar recap on building a retail security operations center (SOC) at Ulta Beauty. ROI-driven SOCs for retail, people-first leadership, and intelligence-led strategies to protect store teams.

UK retail resolutions ‘25: How UK retailers have used the Auror Network to drive down loss and harm in 2025
Community

January 15, 2026

UK retail resolutions ‘25: How UK retailers have used the Auror Network to drive down loss and harm in 2025

Auror's UK retail partners saw major resolutions in 2025, increased dot connections and LPR sites, and key retail crime offenders stopped.

Australia retail case resolutions of 2025: The power of partnerships, event reporting, and dot connection in creating safer stores
Community

January 12, 2026

Australia retail case resolutions of 2025: The power of partnerships, event reporting, and dot connection in creating safer stores

Top case resolutions from Australian retailers in 2025, achieved through strong collaboration and using Auror to focus on high-harm people of interest.

North America retail case resolutions of 2025: Preventing more crime and creating safer stores with the Auror Network
Community

January 12, 2026

North America retail case resolutions of 2025: Preventing more crime and creating safer stores with the Auror Network

Auror’s North American retailers saw an epic year of retail crime case resolutions with millions in stolen items recovered, more LPR sites, and safer stores in 2025.

New Zealand retail case resolutions of 2025: Looking back at Auror’s largest retail cases in NZ
Community

November 24, 2025

New Zealand retail case resolutions of 2025: Looking back at Auror’s largest retail cases in NZ

Auror’s NZ community achieved outstanding 2025 retail crime case resolutions via collaboration, vehicle recognition, and quality reporting.

Get in touch

Start reducing retail
crime today

Get in touch to book a demo and see first-hand how Auror can help you reduce crime, protect teams, and safeguard your bottom line.

Book a demo

Frequently Asked Questions

Frequently asked questions

Auror surfaces suggested connections between incidents across stores and time to help retailers build profiles for repeat offenders, revealing the small cohort of prolific individuals driving the majority of harm. Real-time alerts from Vehicle Recognition and Subject Recognition warn teams when known offenders return. Packaged evidence helps law enforcement meet investigative thresholds, so retailers move from documenting repeat offending to actually stopping it through coordinated prevention and prosecution.

Auror implementation typically includes platform configuration, user access setup, internal communications, and training to help loss prevention and law enforcement teams get up and running quickly. Auror does the heavy lifting throughout the process, making implementation simple and low lift for partners. Most organizations are set up within a few weeks, and we can move as quickly as your team is ready. Because the platform is intuitive and easy to use, many customers begin seeing increased reporting compared to previous systems and improved data quality within the first few weeks. Your dedicated Customer Success team will also provide ongoing support to help you continue building momentum after launch. 

Retailers package evidence-rich cases within Auror and share them directly with law enforcement through the platform. Police receive a structured inbox of intelligence, with zero emails or phone calls needed. Officers update case statuses within Auror, closing the loop so retail teams see outcomes. Over 3,500 law enforcement agencies already work within the network, making retailer-to-police collaboration faster and more effective than any manual process.

Auror undertakes full privacy assessments in each market it operates, and adjusts the platform functionality as necessary to ensure compliance with local privacy laws. We have prepared DPIAs for each module in our core markets, and make these available upon request to customers to assist their own privacy impact assessments (as data controller). Learn more about Auror’s privacy and security policies on the Trust Center.

Yes. Auror operates across North America (including the United States, Canada, Mexico, and other parts of Latin America), the United Kingdom, Republic of Ireland, Australia, and New Zealand. The platform supports regional compliance requirements in each market, including privacy regulations and law enforcement collaboration workflows specific to each jurisdiction. Retailers operating across multiple regions benefit from a single Retail Crime Intelligence platform that scales across their entire estate while meeting local legal and operational requirements.